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Exchange and Refunds

Our Terms and Conditions regarding exchanges and refunds are designed to ensure smooth shopping experience for our customers. If you are not completely satisfied with your purchase, you may request an exchange or refund within 30 days of receiving your order. Items must be in their original condition and packaging to be eligible. For more detailed information.

Exchanges and refunds

we are fully  compliant with the consumer protection act (Distance selling) Act, which provides for a 7 day cooling off period after an order has been placed during this time good maybe cancelled or returned (as long as there in unused and their original packaging). If the return is  within 21 ays from purchase and with the original packing and receipt then we will give you a full refund. However you be responsible for the postage fo returning the item to us. unless the item is faulty or sent by mistake.

SALAMANDERGEMS

A: 240 Bramford Lane, Ipswich, IP1 4ES
T: 01473 740558
E: salamandergems@yahoo.com

MON - FRI: 9am - 7pm
SATURDAY: 10am - 5pm
SUNDAY: Closed

© 2023 by Salamandergems. All Rights Reserved.

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